Customer Service Assistant  with Tenovus Cancer Care (Ref: 1026)
Opportunity picture
Community is at the heart of everything that Tenovus Cancer Care do to help those affected by cancer. Their aim is simple – to deliver a vision where fewer people get cancer and those that do will receive equal access to excellent treatment.

However, they can’t do this without your help. Their shops in local communities are crucial to them raising vital funds. So, they'd like you to volunteer your time and commitment to help them make a difference. As a Customer Service Assistant you’ll be the friendly face that puts the shop together and looks after their customers.

Your main duties could involve but may not be limited to:

Speaking with customers, making them welcome and answering queries
Putting goods on display in the shop, maintaining high levels of shop standards and presentation, and assisting with activities such as stock take and general clerical duties
Cash handling and serving customers at the till
Generating add-on sales and Gift Aid conversion through high levels of customer service
Promoting awareness of the charity and the services that they provide
What are they looking for?

Excellent customer service skills
Excellent communication skills both face to face and over the telephone dealing with a range of people
Organised and efficient at completing admin tasks
Basic numeracy skills
It’d be great if you have some knowledge of fashion, labels and trends
A keen eye for detail and good level of accuracy
Able to work on your own initiative and as part of a team


Working hours are flexible depending on your availability, from half a day per week upwards. Volunteer expenses will be reimbursed. Volunteers from all age groups are welcome, however the minimum age requirement is 17.

When: Mornings/Afternoons, Mon-Sat
Age requirements: 16 upwards

124 High Street, Tewkesbury, Gloucestershire, GL20 5JU

About Tenovus Cancer Care
Tenovus Cancer Care logo
Tenovus Cancer Care is the leading cancer charity in Wales.

If you have cancer or you’re close to someone who has, it can be frightening and stressful. They can help.

They bring treatment, emotional support and practical advice to where it matters most; the heart of your community. Whenever you need them they're here for you, and as well as helping you cope their vital research offers you hope.

See all roles with Tenovus Cancer Care