Turn2us Visitor  with Turn2us (VG) (Ref: 1083)
Opportunity picture
They would like volunteers to undertake home visits to people who have applied for cash grants. The individual applications have already been reviewed and a decision made that a grant could be awarded, so the home visit is to get a little more information or to simply to check on circumstances to see if they may be eligible for other assistance.

Tasks include:

Carrying out in-depth interviews in each individual's home
Gathering general information about home circumstances and general health
Exploring the reason for the assistance request
Checking grant eligibility
What are they looking for?

Experience of contact with a wide range of people from a variety of backgrounds is desirable

Good verbal communication skills, particularly the ability to chat to someone in a constructive manner whilst effectively utilising your listening skills, and being empathetic while reaming objective

An understanding of the need for confidentiality in respect of the information disclosed to you and the handling of the subsequent report that you send back

A good standard of written communication and basic computer skills

A willingness to attend training sessions and to adhere to relevant organisational policies and procedures


This opportunity is available across England, Wales, Scotland and Ireland, and is home-based with travel to individuals' homes. Working hours are flexible depending on your availability, however the frequency is ad-hoc and the minimum commitment is four visits per year. Volunteer expenses will be reimbursed.

When: Mornings/Afternoons, Mon-Fri
Age requirements: Over 18


About Turn2us (VG)
Turn2us (VG) logo
Turn2us aim to improve the lives of people living in poverty in the UK and Ireland, and their vision is that no one should have to live in poverty.

They are a national charity that support people in financial hardship gain access to welfare benefits, charitable grants and support services. This is achieved via online services, over the phone and face-to-face through their partner organisations.

Turn2us have had a long and varied history over the years, but their mission has always been to make life better for people in financial hardship.

See all roles with Turn2us (VG)