Mobility Aids Volunteer - Tewkesbury  with British Red Cross - Wiltshire, Avon and Gloucestershire (VG) (Ref: 1354)
Opportunity picture
Do you have an interest in excellent customer service? Play a key role in helping people to gain their independence back.

About this role

A Mobility Aids Spoke Volunteer will be on hand to deal with wheelchair requests and enter details onto a database. This key role will enable people to return home after an illness or surgery and help them to remain independent or go on a holiday or trip with friends or family. The beneficiary is at the centre of everything they do.

About this service

The British Red Cross provides valuable short-term support to vulnerable people in the UK, whether they’re recovering from an operation, need a wheelchair or just need help coping around the house. Their volunteer-led Mobility Aids Service provides wheelchair delivery and short-term loans of equipment across the UK, helping tens of thousands of people every year.

Hours – to be discussed with Line Manager

Typical tasks include:

> Taking calls and enquiries from people wanting to borrow a wheelchair
> Giving information about other Red Cross services, where appropriate
> Updating service user records and other administrative tasks using computer based systems
> Demonstrating how to use and look after the wheelchairs
> Receiving and recording donations
What are they looking for?

What they are looking for

> Is willing to attend induction and appropriate training

> Is willing to use their IT systems and has basic IT skills

> Enjoys meeting people and helping them to remain independent

> Has good communication skills.


Additional information

Young People and this role

They value the energy and enthusiasm that young people bring to this role. To undertake this role you need to be 16+. However (subject to a risk assessment, safeguarding requirements and parental consent) those aged 15 can be involved in a variety of activities such as promoting the service, supporting other volunteers and undertaking training.

Core learning/requirements

The training will last approximately 24 hours and will provide the volunteer with the skills and knowledge required for the role. It will include all elements of the minimum and core induction and the “on the job” training.

Further development opportunities

A Mobility Aids Volunteer may wish to consider becoming a Mobility Aids Lead Volunteer

When: Enquire
Age requirements: All ages

British Red Cross Centre, Link Road, Tewkesbury, Gloucestershire, GL20 5JQ

About British Red Cross - Wiltshire, Avon and Gloucestershire (VG)
The British Red Cross helps people in crisis, whoever and wherever they are. They are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies. They enable vulnerable people in the UK and abroad to prepare for and withstand emergencies in their own communities. And when the crisis is over, they help them to recover and move on with their lives.

See all roles with British Red Cross - Wiltshire, Avon and Gloucestershire (VG)
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