Supporting bereaved families at Sue Ryder  with Sue Ryder Leckhampton Court (Ref: 1628)
Opportunity picture
Family support is part of the ethos at Sue Ryder and extends well beyond the care provided to those using the hospice. An additional service supports bereaved relatives at what can be a devastating time.

Designed to accommodate each client's individual needs, this support can take the form of direct contact via telephone or 1 to 1 support at the hospice or in the client's home. Each volunteer with the Family Support Bereavement Team has their own caseload which entails making appointments, keeping accurate records and ensuring all client communication is carried out in a professional manner.
What are they looking for?

Due to the sensitivity required for this role, a minimum requirement is a foundation level Counselling Skills qualification. There is also a condition that you have not experienced a significant bereavement yourself within the previous 12 months and that if one sadly occurs, you would accept the need to negotiate taking a break from the role. At all times, during all client contact, you should remain aware of the limits of this role as one carried out by a volunteer, not a fully trained Counsellor.

If you are able to meet the conditions mentioned above, and also have a good telephone manner - with emphasis on listening and prompting as appropriate, you would be ideal for this role.

Respecting client confidentiality is of course essential as is the need to appreciate and value diverse beliefs, lifestyles and family patterns. If you have these skills, please get in touch.


A minimum requirement of 20 hours per month is preferred which includes time spent with clients, a monthly training / support meeting where all volunteers get together and regular 1 to 1 supervision with the head of the Family Support service.

An induction and training programme is provided and a trial period would be undertaken. Volunteer expenses are covered.

Travel may be required within the local area as some contact may take place in the client's home.

When: Mornings/Afternoons, Mon-Fri
Age requirements: Over 18

Church Road, Leckhampton, Cheltenham, Gloucestershire, GL53 0QJ

About Sue Ryder Leckhampton Court
Leckhampton Court Hospice is the only service of its kind in the area, a 16-bed hospice is surrounded by beautiful countryside, and its tranquil and calm setting complements the specialist palliative and end of life care and support provided to people with life-limiting conditions. In addition to day services Leckhampton Court provides an innovative Hospice at Home service, which helps people remain at home for longer and provides respite for carers

See all roles with Sue Ryder Leckhampton Court