Receptionist  with Gloucester & District Citizens Advice Bureau (Ref: 633)
Opportunity picture
Gloucester & District Citizens Advice Bureau is an independent charity that provides free, confidential, impartial advice services to residents of Gloucester, Cheltenham and Tewkesbury.

They have a busy reception based in Cheltenham and they are now looking for a rota of volunteers to help with reception duties Monday - Thursday morning and afternoons.

You'll be meeting and greeting all visitors into the offices, explaining waiting times and procedures and give relevant information about the CAB and other advice services where necessary. You will also be answering the telephone and referring calls to the relevant departments and process client information collected at the reception helpdesk.

You will be working with a diverse range of people and therefore will need to have excellent communication skills.
What are they looking for?

Understanding of discrimination

Experience of providing reception services

Excellent verbal communication skills

Good numeracy and literacy skills

Good IT skills including MS Word, email and internet

Friendly and approachable

Able to manage your time effectively


A ramp is available to be put out for wheelchair users.

When: Monday morning, Monday afternoon, Tuesday morning, Tuesday afternoon, Wednesday morning, Wednesday afternoon, Thursday morning, Thursday afternoon
Age requirements: Over 18

3 St Georges Place, Cheltenham, Gloucestershire, GL50 3LA

About Gloucester & District Citizens Advice Bureau
Gloucester & District Citizens Advice Bureau logo
Gloucester & District Citizens Advice Bureau - the local CAB in Gloucester, Cheltenham & Tewkesbury

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers - helping people resolve over 5.5 million new problems nationwide.

The work of the Citizens Advice service impacts on people's lives in thousands of different ways - through advice, campaigns, free skills training for volunteers, empowering individuals, increasing incomes and more.

Every Citizens Advice Bureau is a registered charity reliant on trained volunteers and funds to provide these vital services for local communities.

See all roles with Gloucester & District Citizens Advice Bureau