Do you have an excellent telephone manner? Could you be sensitive and calm when taking a call from a potentially distressed caller needing a counselling service?
Listening Post Receptionists are an important part of the service as they are the first point of contact for clients accessing counselling. A warm, welcoming, calm approach is essential. Receptionists will also meet people who are coming into the centre for appointments.
For this role you need to have good communication skills, non-judgemental attitude, be able to work in a confidential environment and be professional at all times.
As part of this role you may undertake administration tasks as needed. You will be working as part of a team of volunteers and paid staff.
Volunteers from all age groups are welcomed, however the minimum age for this role is 18.
What are they looking for?
For this role you need an excellent telephone manner, good written skills and be able to be calm and professional at all times.
A volunteer is needed on Thursdays 2 – 4:30pm and 5:45 – 9pm
When: Thursday afternoon, Thursday evening
Age requirements: Over 18
St Aldate Church, Finlay Road, Gloucester, Gloucestershire, GL4 6TN
About The Listening Post Counselling Service
Listening Post is a professional voluntary counselling service, Christian in foundation, that was formed almost twenty five years ago to relieve emotional and psychological distress in Christians and non-Christians alike. They are an organisational member of the British Association of Counselling and Psychotherapy and work within their Ethical Framework. They provide counselling for anyone over 18, regardless of financial status, gender, religion, sexual orientation or ethnic origin.
They serve any resident of Gloucestershire, including those who might otherwise be financially prevented from accessing professional counselling support. Private counselling can cost up to £50 an hour – a cost that many people desperately in need cannot afford. Unlike private practitioners they do not charge a set fee for their services. All they ask is that, based upon individual means, clients make a donation per session.
See all roles with The Listening Post Counselling Service