Receptionist - Stroud  with The Listening Post Counselling Service (Ref: 639)
Opportunity picture
Do you have an excellent telephone manner? Could you be sensitive and calm when taking a call from a potentially distressed caller needing a counselling service?

Listening Post Receptionists are an important part of the service as they are the first point of contact for clients accessing counselling. A warm, welcoming, calm approach is essential. Receptionists will also meet people who are coming into the centre for appointments.

For this role you need to have good communication skills, non-judgemental attitude, be able to work in a confidential environment and be professional at all times.

As part of this role you may undertake administration tasks as needed. You will be working as part of a team of volunteers and paid staff.

The mornings are very busy and there is usually a member of staff available to help. Afternoons are generally quieter. Volunteer Receptionists usually cover a 2-3 hour slot on a weekly basis.

They particularly need help on Monday evenings and Thursday daytimes.

Volunteers from all age groups are welcomed, however the minimum age for this role is 18.

Wheelchair accessible.
What are they looking for?

For this role you need an excellent telephone manner, good written skills and be able to be calm and professional at all times.



When: Monday evening, Thursday morning, Thursday afternoon,
Age requirements: Over 18

Northcote House, Middle Street, Stroud, Gloucestershire, GL5 1DZ

About The Listening Post Counselling Service
The Listening Post Counselling Service logo
Counselling (as above)

Training - 1 term and 1 year couses in counselling skills (Levels 2, 3 and 4)
Saturday seminars
Short courses for organisations (as above)
Training in Counselling and related subjects
Organisational member of BACP

See all roles with The Listening Post Counselling Service