Cashier  with Gloucestershire Credit Union (Ref: 976)
 
Opportunity picture
Purpose of opportunity:

To provide excellent member service by providing an efficient service for member transactions.

Time required: Typically 2-3 hours per week

Responsibilities:

• To accept members’ savings and loan repayments, record them and issue receipts.
• To prepare money collected for banking, including completing end of day reconciliations.
• To issue share withdrawals and loan advances to members.
• To accept joining fees from new members, checking that the application form is complete and that the necessary evidence of identity has been provided.
What are they looking for?

1. Experience of customer service, preferably in financial services environment.
2. A self-starter able to work on own initiative, to prioritise work, judge when to consult and take personal responsibility for day-to-day work.
3. To have a meticulous approach, working accurately, thoroughly with attention to detail.
4. To be completely reliable and trustworthy.
5. To deal with challenging behaviour from members in a calm and professional manner.
6. Have an empathy with those facing financial difficulties, understanding some of the barriers they may face.
7. Effective communication skills with an ability to earn the trust of the Stroud Valleys Credit Union Membership.
8. A team Player with willingness to learn and develop through on the job experience.

Practical

Working times are Monday to Saturday in the morning. Volunteer expenses will be reimbursed.

When: Variable times
Age requirements: Over 18
Where?

Gloucester Library, Brunswick Road, Gloucester, Gloucestershire, GL1 1HT

About Gloucestershire Credit Union
 
Gloucestershire Credit Union logo
They are a co-operative which provides a range of financial services to members, especially to the financially excluded, in a well-run and stable organisation. They promote responsible financial management to mutual members and encourage members to participate in the running of the organisation.

See all roles with Gloucestershire Credit Union